Front

What you can do

21 actions, each one call from a workflow or a server function. Triggers come from your app: a row changing, a schedule or a webhook.

• Find ConversationfindConversation
  Find a conversation by search filters such as subject, participants, tags, inbox, etc.
• Send MessagesendMessage
  Send a new message (starts a conversation) with subject, recipients, body, attachments, tags, etc.
• Add CommentaddComment
  Add a comment (internal note) to a conversation in Front.
• Add Contact HandleaddContactHandle
  Add a handle (email, phone number, etc.) to an existing Contact.
• Add Conversation LinksaddConversationLinks
  Link external references (URLs) to a conversation.
• Add Conversation TagsaddConversationTags
  Add one or more tags to a conversation.
• Assign/Unassign ConversationassignUnassignConversation
  Assign a conversation to a teammate or remove assignment.
• Create AccountcreateAccount
  Create a new account in Front.
• Create ContactcreateContact
  Create a new contact in Front.
• Create DraftcreateDraft
  Create a draft message in Front.
• Create Draft ReplycreateDraftReply
  Create a draft reply to an existing conversation (subject/quote etc.) without sending immediately.
• Create LinkcreateLink
  Create a Link in Front (name, external URL).

All 21 actions with their inputs

Set it up

About two minutes, once per project or once for the whole workspace.

1. Open Integrations in the builder

   Backend panel, Integrations tab, then Front. To connect it for every project, use Workspace settings, Integrations.

2. Add your credentials

   An API key (or token) from your Front account, pasted once. It is stored encrypted and only read on the server when an action runs.

   • API key From Front's settings
3. Call an action

   From a workflow, by integration id and action name. The call answers with success, output and, when it fails, the reason.

   // .workflow.js (native ctx)
   export async function run(ctx) {
     const res = await ctx.integrations.invoke("front", "findConversation", {
       "q": "<query>"
     });
     if (!res.success) throw new Error(res.error);
     ctx.log.info("Front answered", { output: res.output });
   }

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